Hi, Appreciate that you are under pressure, but I am very disappointed with this piece of equipment. Purchased it last year and was delighted with its performance. However, this year it has given a lot of problems. The screen froze, and despite changing b...
Baccara automatic water timer
...attery etc it would not "un-freeze". After about 3 weeks it randomly started to work for a while. However, now the timer unit seems to be ok, but the valve itself doesn't close (i.e the unit sends the signal to the valve, but it doesn't fully close). I now have to turn on / off the supply at the tap when I need to water - not so much a problem during lockdown, but will be an issue when I return to work, go on holidays etc.
An expensive piece of kit, worth it when working properly, but very frustrating when it doesn't work.
Any advice as to what I can do with it?
Status:
Open Jun 09, 2020 - 01:09 PM
1answer
Answer
Jun 09, 2020 - 04:14 PM
Hi Shaun. I am sorry to hear this unit is not working for you, I am surprised as they rarely give trouble, especially 2 separate issues. I will check one here but I expect the unit can be re-set if the screen freezes but, like I said, I have not seen this issues before. The valve may stick if water from a water butt is used without a filter, I am not sure if this is the case here. Either way I am keen to solve the problem and will email you directly as it will be easier to sort out.
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Baccara automatic water timer
Description Domestic water timers suffer from a common problem where the valve eventually leaks into the control box and ruins the timer. We have had so many issues with market leader domestic brands that we now only stock the professional units we use ourselves. The Baccara irrigation controllers a...
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